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How a seat starts, and what happens next

What happens from your first call to your first day, and what we ask of you.

Book a Call

From call to first day

  1. Book a callA 30-minute call. You tell us the role, the three tasks you most want off that person's plate, and the hours you need covered.30 minutes
  2. Approve the job specWe write a one-page spec of the tasks, tools and hours, and send you a candidate profile. Nobody starts until you agree.One page
  3. Give accessYou set up the logins you are comfortable with, such as a seat on your phone system, helpdesk or CRM. You can remove access at any time.
  4. Start the pilotThe first 80 hours are paid at $12 an hour, $960 in total. A manager supervises the work from day one.$960

Your first weeks

A full-time seat works about 40 hours a week, so the pilot covers the first two weeks.

Week 1Week 2Week 3Week 4Week 5 on
Paid pilot
First 80 hours
The seat
Month to month, billed weekly
You can stop at any point with one week's notice.

A report every week

Each week you get a short written report: what was done, what is in progress, and what we need from you. You see the work without having to chase it.

Example weekly report, caller seat
DoneCalled the 120 leads on your list. Meetings booked are in your calendar
In progressFollow-up calls to leads who asked to be called back
Needs from youA decision on the pricing question three leads asked about
Next weekStart the second half of the list
Suggested changeShorter opening line on the script

An example of the format. The content is not a client result.

Who does what

What we handle

  • Recruiting and vetting
  • Employing and paying the person
  • Supervision by our managers
  • The one-page job spec
  • The weekly report
  • Replacing the person if needed

What you provide

  • The tasks and priorities
  • Scripts, templates or guidelines
  • Access to the tools the role uses
  • One person who answers questions
  • Any list or data the role needs

Questions about starting

How soon can a seat start?

We recruit to order, so the start date depends on the role. We tell you on the call.

Do I see the person before they start?

You approve a job spec and a candidate profile before anyone starts, and the profile shows their skills and experience.

Book a 30-minute call

Tell us the role you are hiring for and we will say whether we can fill it.

Book a Call